Prinsha Suppliers - Order Cancellation Policy

At Prinsha Suppliers, we process orders promptly to ensure fast delivery of your construction materials. If you need to cancel an order, please review our straightforward cancellation terms:

1. Cancellation Guidelines

1.1 Before Shipment

✅ Orders can be canceled before processing/shipment begins
✅ Contact us immediately via:

• 📞 9841994799

• 📧 prinshasuppliers2074@gmail.com
  ✅ You'll receive a cancellation confirmation
  ✅ Full refund (except shipping) processed within 2 business days

1.2 After Shipment

❌ Cannot cancel once order is dispatched
➡️ You may return items after delivery (see our Return Policy)

2. Refund Details

• Refunds issued to original payment method

• Non-refundable: Shipping charges (if already incurred)

3. Non-Cancellable Orders

🚫 Custom-cut materials (e.g., rods, pipes, tiles) - once cutting begins
🚫 Clearance/sale items marked "Non-Cancellable"

4. How to Cancel

Provide these details when contacting us:

1. Order number

2. Your full name

3. Reason for cancellation

5. Policy Updates

We may revise this policy; changes apply immediately upon posting.

Need Help? Contact Us:
📍 Lubhu, Lalitpur
📞 9841994799
📧 prinshasuppliers2074@gmail.com